FAQs

Frequently Asked Questions (FAQ)

❓ What is Watcher of Watchez?

Watcher of Watchez is your go-to destination for premium imported watches and stylish straps. We offer curated timepieces with quality, style, and affordability in mind.

Are your straps compatible with all watch brands?
A: Yes! Our straps come in various widths and are compatible with most major watch brands. Check our sizing guide for the perfect fit.

Can I change the strap myself?
A: Absolutely. Our straps are easy to install, and we offer tools and guides to help you swap them at home in minutes.

❓ Do you offer returns?

No, all sales are final. We do not accept returns or cancellations once the order is placed. However, if you receive a damaged or defective product, we offer exchange within 3 days of delivery. You must provide a video of the unboxing (before opening the seal) as proof.

❓ How long does shipping take?

Domestic orders (India): 5–9 business days

International orders: 10–20 business days
Shipping times may vary due to location, customs, or courier delays.

❓ Do you charge GST?

No, we are not registered under GST, so GST is not added or charged. All prices listed are final and inclusive of our internal costs.

❓ Will I have to pay customs duties?

If you're ordering from outside India, customs duties or taxes may apply based on your country’s import rules. These charges are not included in our prices and are the customer’s responsibility.

❓ How can I track my order?

Once your order is shipped, you will receive an email with a tracking link. If you don’t receive it within 5 business days, contact us at watcherofwatchez@gmail.com.